Modern businesses need to be forward-thinking with regard to how they go to market. In today’s era of technology-driven consumption, it pays to invest in the cutting edge. For the last five years, business leaders worldwide have consistently cited business modernization – the use of technology to bring an organisation’s tools, processes and systems up to a modern standard of efficiency and productivity – as a high priority. Businesses that want to modernize, but don’t have the first-hand experience, typically opt for managed IT services to assist them.
What are Managed IT Services?
We spoke with one managed IT service provider based in London – TechQuarters. According to them, managed IT services can fulfill many different needs. For instance, their work providing IT support London-based companies rely on has been a major part of their work. But managed IT services can also encompass functions like security, project support, IT consultations, and more. In short, these services are there to ensure businesses can access the resources and expertise to further their IT goals.
IT Services: Proactive vs. Reactive
A major part of modern IT is the shift away from reactive approaches, and towards proactive approaches. Core IT functions, such as IT support, used to be highly reaction; internal teams would adhere to a break-fix model.
Modern IT support efforts employ proactive principles. For example, they employ monitoring to look out for performance issues, or vulnerabilities; they will recommend changes and additions to the business’ IT infrastructure to make them more secure, or better performing. The managed IT services London providers like TechQuarters offer are inherently proactive, as the scope of their services takes into account long-term goals.
Bottom-line: Any organisation looking to engage a managed IT service provider in business should expect to receive a proactive, forward-looking service.
What Can Managed IT Services Do For You?
As mentioned above, managed IT services encompasses a variety of different functions that support businesses in this tech-driven landscape. Below are a few key examples of what they can do for you…
- Identify Flaws and Vulnerabilities
As technology continues to influence business, markets, and society at large, businesses continue to be faced with challenges – such as emerging security threats and an ever-growing need for performance optimisation. Working with a managed IT service provider helps you address these types of challenges quicker. For example, they might employ system monitoring and analytics to gain greater visibility into the performance and shortcomings of your IT infrastructure.
- Full-Stack IT Support
As has also been mentioned, IT support is a major part of managed IT services, and a major part of modern business overall. Organisations that do not have efficient support in place can suffer from downtime and process inefficiency. Getting IT support from an IT support company that also offers managed IT services ensures that you have all the options at your disposal.
- Security & Threat Intelligence
In today’s landscape, security and threat intelligence are paramount for modern businesses. Cyber threats are everywhere. Managed IT services provide proactive security measures and threat intelligence. An MSP can continuously monitoring systems, leverage threat intelligence tools, and help businesses stay one step ahead of potential threats.
Why Business Need Managed IT Services
Businesses can get a great deal from a managed IT service solution. From improving the reliability of their systems, to boosting overall infrastructure performance, and enhancing the organisation’s underlying cybersecurity, an MSP helps companies keep their IT up to scratch. Most importantly, they keep businesses looking ahead at how they can improve and enhance their operations through IT.
